How Can I Order A New BOD?
The only way to get one right now, is through our Indiegogo page right here! People who back the project on Indiegogo, will get the very first BOD’s and will save money over the retail price.
When Can I Expect To Get My BOD?
Unlike a lot of projects that don’t realize how complex the design, development and engineering can be, we’ve already done all of that. So you can realistically expect to get your BOD™ in late October or early November 2015.We also have a top tier manufacturing partner ready to go and a very talented team of people to handle the manufacturing and supply chain quickly and efficiently.
When and How Do I Choose My Color? We’ll notify you via email to verify your color choice, before shipment.
When Will I Receive My Order?
All orders are time stamped and we will ship on a first ordered, first served basis. This means that the first backers will get their BOD™ first, according to when the orders were received. So the sooner you get your order in, the sooner you’ll have your new BOD!
**What If I Need To Make A Change In My Order?
You can change almost anything about your order once you get your survey email. This is the easiest and fastest way to make changes to your orders, such as address changes, order quantities etc.
What Is The Cost For Shipping To Alaska, Puerto Rico, Hawaii, Canada? Shipping to Hawaii, Alaska, Puerto Rico and Canada is $20.
What Country’s Do You Ship To and What Is The Cost? We ship internationally to 35 countries for $40 to ship one BOD system.
Can I Return My BOD™? Due to discounted pricing and the complexities of crowdfunding, shipping and fulfillment, all sales are final. However, the BOD™ is warrantied for 5 years from date of purchase. Please see Terms for additional information.
How Much Coffee Does The BOD™ Use? The BOD™ uses 8 oz. or ½ lb. of coffee per brew cycle. The coffee extract it produces, will make 8-12 servings, depending on how much extract you use. This brew method initially uses more coffee than hot brewing, however unlike drip coffee, there is no waste, (most people drink all of their coffee extract) and if you re-brew the grounds, you get even more coffee. With the BOD™, you can re-brew the coffee grounds a second time and get 3 additional servings per brew cycle, or up to 30 servings per pound of coffee. If you pay $10.00 per pound for coffee, this comes to just .33 cents per serving!
How Much Coffee Extract Does The BOD™ Make & How Many Servings? The BOD™ coffee system will make approximately 24 oz of super concentrated coffee extract per brew cycle, which will make 8-12 cups, (8 oz. each) per brew cycle.
What Makes The BOD™ Different Than Other Cold Brewers? The BOD™ is the truly the first and only cold brew coffee ‘system’, optimized for cold brewing, that’s both spill-proof and shatterproof. It’s also the first compact, modular and portable cold brewer that comes with portable Bean Kanteens for taking cold brew coffee to go. Our micro mesh stainless steel filter makes a more concentrated coffee extract than competing cold brewers with no filters to buy. We think it’s the prettiest too, but that’s for you to decide!
What Type of Grind Can Be Used? We recommend a “coarse grind”. Finer ground coffee is not recommended because fine grinds can end up in your coffee cup.
How Strong Is The Coffee That The BOD Makes? As strong as you want it to be. The BOD™ makes a coffee extract that gets stronger the longer you brew it. If you like stronger coffee, brew it longer, 18 hours or more. After brewing you can customize each cup, to taste. Adjust the extract to water ratio for the perfect cup of coffee. Most people brew between 18-24 hours.
How Long Will The Coffee Extract Stay Fresh In The Refrigerator? You can store your BodyBrew™ cold brew coffee extract for up to 3 weeks. For optimal flavor and freshness, 1-2 weeks is best.
What Is The BOD™ Made Out Of? We chose the highest quality materials we could find to make the BOD™. We partnered with Eastman® and use their cutting edge, proprietary plastic called Tritan™. Tritan™ is dishwasher durable, stain resistant and, BPA/BPS, PVC and Phthalate free. The filter is made out of high quality stainless steel that’s made to last and you’ll never have to buy filters again!
Do You Use Recycled Materials? While Tritan™ is recyclable at the end of your BOD’s life cycle, it is not made from post-consumer plastics. Most recycled materials come from old milk jugs and water bottles and do not meet our stringent standards for product quality and durability.
Is The BOD™ Being Made In The USA? Tritan is made in the USA, but the product is manufactured in China. We did however make every effort possible to get the BOD™ made in the USA, but after spending 6 months talking to 9 suppliers, with no success, we had no choice but to move on to a supplier that could get the job done. We have an outstanding overseas manufacturer that not only adheres to our strict quality standards, which allows us to deliver a top quality product at the best possible price to our customers.
How Much Does The BOD™ Weigh and What Are The Dimensions? The BOD™ weighs in at 2.3 lbs. and measures 12.5″ tall with a diameter of 6.3″.
Can I Use The BOD™ To Brew Tea? Yes, just add 1/6 pound of loose tea (herbal tea also) into the stainless filter and fill brew chamber with cold water. Cold brew for 12 hours, flip the BOD™ System over to drain and pour into the Bean Kanteen™ for storage. When you want to make a glass of tea, hot or cold, just add 2 oz. of tea concentrate to 7 oz. of water to taste.
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.